Applying the Research Evidence on Servant-Leadership –

What We Know and Where We Go From Here

Session: Leading Happy: The Philosophy of Putting Followers
While Improving Personal Well-Being

Dr. Michelle L. Clemons, Visiting Faculty, Kelley School of Business

Fear of losing control sometimes discourages people from following servant-leadership practices. Research shows an increase in authentic happiness by servant-leaders; however, the personal impact this style has on the leader may not be discussed due to the follower-focused nature of the practice. Focused on the potential relationship between authentic happiness and servant-leadership, this session will examine challenges servant-leaders experience when the workforce does not support servant-leadership, discuss impacts being a servant-leader has on well-being, and reflect on research related to the relationship between servant-leadership and authentic happiness in a study of college faculty.

Michelle Clemons Speaker Bio

Session: Healthy Boundaries for Leaders
Jeanette Harder, PhD., Professor/Project Director

In this session, attendees can anticipate discussing the servant-leader’s role in establishing and modeling physical, symbolic, and implicit boundaries. Like a roof and walls, physical boundaries keep us safe from the elements and allow for privacy. Like a traffic light, symbolic boundaries keep us safe from intimidation, bullying, and sexual harassment. Physical touch, self-disclosure, and dual relationships are also important areas in which to practice healthy boundaries. Using case examples, participants can expect an interactive session in which they will gain strategies to assess, promote, and model healthy boundaries in the workplace.

Jeanette Harder Speaker Bio

Session: Micro-Moments of Truth: How Servant-Leaders

Influence Follower Well-being

Trevor Heller, PhD.

The attendee can expect to take away from my presentation empirical support for servant-leadership as steward of individual well-being in for-profit organizations (FPOs). Attendees will see one way in which a servant-leader fosters positive organizational culture by building positive emotions one interaction at a time. I present a model that shows how a servant-leader may do this.

Trevor Heller Speaker Bio

Session: New wine in old wine skins? What’s the difference between servant-leadership and other forms of leadership and what are its unique opportunities and challenges?

Chad A. Hartnell, PhD. and G. James Lemoine, PhD.

This presentation will articulate the key elements that distinguish servant-leadership from other forms of leadership by identifying central values and beliefs that must be embedded within the organization to develop servant-leaders and a servant culture. The session will also introduce emerging questions concerning moral dilemmas servant-leaders encounter in organizations.

Speakers Bio

Session: Endowed Servant-Leadership Chairs Endowing
Greenleaf Scholars:
Do’s & Don’ts –
What Worked for Donor’s Intent.

Richard R Pieper, Sr. Chairman Emeritus PieperPower Company

The intent was to influence and seed future professors, authors and potential institutional leaders in a sounder path than what had been in place for generations . The focus was Institutions of higher learning, as we have understood them over the years, are the source of new beginnings. Much applied research over time comes from these institutions . The intent of both efforts included Greenleaf’s scholars’ the new entries into the academic world along with, well-established academic leaders the many nuances each institution had . Outcomes were varied but included home runs in both the Greenleaf scholars and the endowed chairs. In the funder’s view, both of these efforts, given the speed of institutional thinking, far exceeded the expectations. Some as much as doubled, others included some resounding failures.

Richard R. Pieper, Sr. Speaker Bio

Robert Liden
Session: Academic Research on Servant-Leadership:
Established Findings and Recommendations for Future Investigation

Robert Liden, PhD, Professor of Managementand Associate Dean for the CBA Doctoral Program at the University of Illinois-Chicago

Although Robert Greenleaf’s seminal essay introducing servant-leadership was published in 1970, prior to the introduction of leadership approaches, such as transformational leadership and leader-member exchange, that came to dominate the academic literature, scientific research on servant-leadership did not commence in earnest until the 2000s. The purpose of this presentation is to summarize the key findings of scientific studies that have been conducted on servant-leadership. In addition, suggested directions for future research will be provided.

Robert Liden Speaker Bio

Session: Greenleaf’s Best Test: A Roadmap for Growing your Team

Pat Falotico, Business Development Officer for the Greenleaf Center for Servant-Leadership

Robert Greenleaf told us that the best test, though difficult to administer, is do those served grow as persons? The Greenleaf Center is leveraging the power of analytics and have been administering the Greenleaf’s Best Test® with teams. Armed with specific insights, teams explore ways to amplify their servant-leadership efforts. They see how the promote a healthy workplace, provide experience that allow teams to gain wisdom, create environments were individuals have freedom to act and foster a community where service is paid forward. These servant-led teams are empathetic and look out for the least privileged in their midst. Join us as we discuss how one organization is using Greenleaf’s Best Test® to keep a pulse on their specific behaviors and how their team members are growing.

Pat Falotico Speaker Bio

Session: On the Assessment and Measurement of Servant-Leadership- So…You Want to Measure Servant-Leadership?

Jeremy D. Meuser, Ph.D. Assistant Professor of Management

It will give a basic “under the hood” look at the “magic” of servant-leadership assessment and measurement so that you can make an informed decision how you wish to assess it in your context, whether workplace, undergraduate research project, or graduate level thesis work. You will leave the session with the three common servant-leadership measures and definitions, and an ability to appreciate and begin to undertake, whether as a scientist or in collaboration with a scientist or consultant, a servant-leadership assessment in your context.

Jeremy Meuser Speaker Bio

Session: Servant-Leadership Research Results from the Greenleaf Scholars Program

Dr. Lora Reed, PhD., Nathan Eva, PhD., Sungil “Calvin” Chung, Jeremy D. Meuser, PhD. , Pallavi Awasthi, Ph.D.

An Examination of the Antecedents of Servant-Leadership

Dr. Nathan Eva

Who engages in servant-leadership is a complex topic. What are their personalities and how do people know if they are a servant-leader? These studies seek to shed some light on what pre-disposes individuals to act as servant-leaders and how individuals demonstrate to their followers, they are engaged in servant-leadership.

Cultural Influences Con Nonprofit Servant-Leadership

Sungil “Calvin” Chung

The research explores national and cultural differences in nonprofit leadership. The research is designed in two phases to address the overall research question of whether national cultures influence servant-leadership in nonprofits.

A Theoretical Framework of Servant-Leadership in the U.S. Local Governments.

Pallavi Awasthi, Ph.D. Candidate in Public Affairs. Department of Public Policy and Administration, Florida International University, Miami

Using the case studies of four local government administrators, this study sketches a theoretical framework of servant-leadership (SL) in the U.S. local governments. Findings suggest that the SL theory is a comprehensive approach in the context of local governments, however, with some caveats. The SL framework serves as a useful prototype for the training and leadership development of local government administrators.

A Dual Model of Servant-Leadership: A Greenleaf Scholars Project

Jeremy D. Meuser, Ph.D. Assistant Professor of Management

Many scholars and business professionals believe servant-leadership is a positive form of leadership benefiting individual and organization. Some believe it works because servant-leaders form high quality relationships with followers. Others believe it works because servant-leaders create communities. These two reasons are often discussed in a siloed fashion. In my Greenleaf Scholars project, I test these two mechanistic forces on the reduction of negative employee behaviors, finding support for the simultaneous effect of servant-leadership on individual employee-leader relationships and on that employee’s sense of psychological connection to the community of the organization.

Speakers Bio

Session: Inspiration for Servant-Leaders: Lessons from Research and Practice

Shann Ray Ferch, PhD., Jiying (Jenny) Song PhD., Alan Carter, Sr. and
Chad Hartnell PhD.

Join the Greenleaf Center for Servant Leadership’s partners and scholars for an in-depth look at the latest research and thought on servant-leadership as recently published in “Inspiration for Servant Leaders: Lessons from Research and Practice.” Join the Executive Director of the Greenleaf Center as well as authors and researchers for an in-depth look at servant-leadership and its impact, in the US and across cultures.

Speakers Bio

Session: A research-based approach to servant-leadership development: The Excellence in Servant-Leadership program

Jeremy D. Meuser, PhD, Jarvis Smallfield, PhD., Don Kluemper, PhD., Dan Cervone, PhD.

We provide participants an opportunity for self-discovery and introspection as a foundation for creating a course of action for development as a servant-leader. This brief version of our longer program engages participants in a reflection activity and interactive discussion about servant-leadership drawing from our research experience. Participants can expect to leave with a sense of a critical area for self-improvement with respect to growing as a servant-leader. Feedback reports, including survey instrument scores from the session, will be provided via email.

Speakers Bio

Session: Bringing Servant-Leadership Research and Practice Together

Ian MacFarlane, G. James Lemoine, PhD., Clayton Cutrer

Research on servant-leadership in businesses and organizations is more prevalent than ever, thanks in large part to promising findings so far about its financial and motivational outcomes. This session aims to connect servant-leadership researchers with organizational leaders who would like to learn how they can partner to develop mutually beneficial research projects. After a brief discussion by organizational leaders and researchers currently involved in such partnerships of the benefits and how research often plays out, we will break to allow networking between researchers and organizational leaders.

Speakers Bio

Session: Servant-Leadership in Context: How Receptive is the Culture?

Mitch Neubert and Emily Hunter

Research and practice sing its praises universally, but more attention is needed on how particular cultural conditions may facilitate or reduce the influence of servant-leaders. Our purpose will be to stimulate conversation around the cultural context of servant-leadership, both country culture and organizational culture. We invite researchers, practitioners, students and other stakeholders to weigh in on this important conversation to drive future research and best practices. To set the stage, we present findings from a recent meta-analysis of 149 studies from over 30 countries demonstrating that cultures whose practices were more congruent with servant-leadership facilitated its influence.

Speakers Bio

Session: The Greenleaf Center for Servant-Leadership: Board update and networking

Joe Patrnchak,,Board Chair for the Robert Greenleaf Center for Servant-Leadership, Principal of Green Summit Partners, Adjunct Professor of Leadership and Ignatian Ethics at Boston College

In 1964, servant-leadership founder Robert Greenleaf founded the Center for Applied Ethics, a non-profit organization dedicated to curating and spreading the servant-leader movement. Today that organization is called the Greenleaf Center for Servant Leadership. Join the Center’s Board Chair, Joe Patrnchak, and other members of the staff and Board of Trustees for a short discussion on how the Center’s efforts to fulfill its mission sustainably, and with the heart of servant-leadership. Following this, join us for roundtable discussions in which we will brainstorm and share the future of the movement.

Joe Patrnchak Speaker Bio

D. James Lemoine, Ph.D.
Session: Greenleaf Scholars – Joining the program and networking with current scholars
G. James Lemoine, PhD.

The Greenleaf Scholars program was established 11 years ago to support the work of new servant-leadership researchers. This session serves as both an introduction to the program, and a networking opportunity for previous and prospective scholars to discuss current servant-leadership research and partnerships. Whether you’re interested in applying to become a Greenleaf Scholar, learning more about current research, or hoping to reconnect with Scholar colleagues, all are welcome at this session.

James Lemoine Speaker Bio

Session: The Dark Horse of the Heart: Servant-Leadership, Forgiveness and Power

Shann Ray Ferch, PhD.

Van Gogh said the greatest work of art is to love someone. Yet in the current context of relational fracture, deep enmity, war, worldwide immigration, and the toxic wake of international genocide, hardship displaces people and nations. Illumination enters the landscape of emotional, physical, and spiritual violence through servant-leadership, forgiveness, and deeper responsibility. Jung’s archetype of the shadow, Bowenian systems thought, Frankl’s existential wisdom, and Gottman’s research on love provide the backdrop for a journey toward hope and reconciliation in the context of Greenleaf’s mandate to serve first rather than lead first in the complexity of the present age.

Shann Ray Ferch Speaker Bio

Session: Remoralizing Schools: Exploring Ancient Virtues to Inform 21st century School Leadership.

Melinda C. Bier, PhD.

Servant-Leadership instantiates the universal truth that service to others quenches a spiritual thirst in humans for leading lives of love and significance, while at the same time filling the functional need in modern institutions for diverse staff that are more highly engaged, productive and resilient. The premise of servant-leadership is that one comes to lead because s/he has a desire and the skills to serve the people, organization and community. We will share the professional development tools and research findings from our work developing the being and doing of servant-leadership via the intentional cultivation of leader virtues such as compassionate love, humility, gratitude, courage, forgiveness, empowerment, foresight and stewardship.

Mindy Bier Speaker Bio

Session: Outcomes of Servant-Leadership: performance Job Crafting and Careers
Dr. Nathan Eva, Chair

Presentation #1: The role of servant-leadership in enhancing employee job crafting
Hamed Ghahremani PhD. & G. James Lemoine, PhD.

We will present findings from research with two organizations to show how servant-leaders can enhance employee job crafting toward their passions and abilities. We discuss how servant-leaders can do so, and what benefits job crafting can provide to the employees, the servant-leader, and the organization.
Presentation #2 : An Examination of Servant-Leadership and Followers’ Career Outcomes

Dr. Nathan Eva, Gary Schwarz, Brian Cooper, Alexander Newman, Mulyadi Robin, Sen Sendjaya

We all know the old adage, “people don’t leave bad organizations, they leave bad bosses”, however, if your boss adopts servant-leadership, there is a point where your boss knows it is time for you to leave so you can continue to grow. The session will blend research and practice, drawing from studies I have recently conducted which examine the previously unexplored relationships between servant-leadership and the careers of their followers.

Presentation #3 : How do a Servant-Leader’s behaviors lead to an increase in their followers’ performance?

Chad A. Hartnell, PhD.

In this session, we will present research findings and facilitate discussion on how servant-leader’s behaviors lead to an increase in their followers’ performance. In particular, we examine the role servant-leaders play in cultivating positive interactions among group members (i.e. team involvement) as well as the group’s climate (i.e. interactional justice climate) to promote employee performance.

Diving Deep Into Servant-Leadership: Trade-offs, Well Being and the Heart vs. the Head

Daniel Goering, PhD., Chair

Presentation #1: Does Servant-Leadership Engender an Environment Where People Benefit at the Expense of Production?

Chad A. Hartnell, PhD., Elizabeth P. Karam, Angelo J. Kinicki, & Nikolaos Dimotakis

Our research investigates whether servant-leadership’s relative focus on people and production encourages followers to help others internal to the organization at the expense of organizational performance. We find servant-leadership has a positive impact on organizational performance, but it is weakened by the internally-focused supportive climate and helping behaviors it engenders.

Presentation #2: The Heart and the Head: The Indirect Effects of Servant-Leadership on Follower Thinking and Financial Performance

Daniel I. Watts, G. James Lemoine, PhD, Chad A. Hartnell, & Snehal Hora

While we often think of servant-leaders as particularly effective in influencing important “heart-level” outcomes for followers, we know very little about their effects on more “head-level” cognitive outcomes which are critical for organizational effectiveness. This research explores the significant effect that servant-leaders have on the decision making and performance of their followers to highlight the power of servant-leadership not only for the heart, but also for the head.

Presentation #3 Title: What About Well-Being?: A Meta-Analytic Test of Servant-Leadership’s Relationship to Well-Being Relative to Performance Outcomes

Daniel Goering, Jordan Nielsen, Patrick Downes, Scott Seibert

How do you know when to use Servant Leadership—is it better to use in certain cultures or industries? In for-profits or non-profits? And what is it best at predicting—performance, morale, or well-being? We give you the answers to these questions with meta-analytic (i.e., “big data”) techniques.

Session: Head, Hands, and Heart: The Essential Tripod of Servant-Leadership Education

Michael R. Carey, PH.D., Dr. Kathleen Patterson, and Larry C. Spears

Both the theory and practice of servant-leadership was introduced by Robert Greenleaf in 1970, and academic institutions have created curricula to educate servant-leaders in training, blending both an intellectual (i.e., the “head”) and a practical (i.e., the “hands”) examination of the dynamics involved. Key to Greenleaf’s original concept, however, was the deep desire to serve others (i.e., the “heart”). How do academic programs ensure the head, hands, and heart are present to the learning experience for servant-leaders? This session will reflect on this question, sharing the experience of educators and practitioners attending the session.

Speakers Bio

Session: The Servant as Leader at Fifty: How do Greenleaf’s Writings Apply Today?

Dr. Kent M. Keith, Pat Falotico, Don Frick, Jiying (Jenny) Song, PhD. and Larry C. Spears

Robert Greenleaf published his first version of The Servant as Leader in 1970. What has been the impact of his writings since then? How have his writings met the test of time? Panel members will share their views on Greenleaf’s core concepts, their impact over the years, how they can be applied today, and how they can challenge us in the future

Speakers Bio